Anew configuration of account access links has been introduced in MaxOptra. The new URL link consists of the account name+ .maxoptra.com
It will replace the old link style, where the server name went first.
For example:
old URL style
new URL style
Why do we do that?
The new account access configuration will give us more flexibility to scale and manage the service.
How to switch to new URL style?
Currently both ways of accessing your account are possible. But the plan is to move to the new style by mid - July 2020. So, make sure your account URL is correct and complies with the new style before the deadline.
To do that:
Check your account URL in the browser the next time you enter MaxOptra. If your URL address looks like this: live.maxoptra.com/accountname, - it is the old style that needs to be changed to the new style.
Simply type in the new type URL of address: accountname.maxoptra.com. And then start working as usual.
Dispatchers and users who access the system via web need to get trained by their managers how to start using the new URL style. But in any case, they can get to the MaxOptra Support team to advise them the new URL once they lose the access to the system with the old URL style.
API Integrations
If you use the MaxOptra API integration, do not forget to change the URL address in your API requests, as the old URL will not be supported!
Example of updated API request: [account-name].maxoptra.com/rest/2/distribution-api/orders/delete,
where [account-name].maxoptra.com is the URL address you use to enter MaxOptra.
Please make sure you change the URL address of your API requests as soon as possible!
For more details on API integrations, seeREST API
MaxOptraDriver App
Those companies who use the MaxOptra diver app, make sure you use the new app version (downloaded from MaxOptra Mobile Client and MaxOptra Mobile Client) instead of the old version (installed with .apk files).
Questions?
If you have any questions or need help, contact the MaxOptra Support Team at[email protected]