MaxOptra users have the possibility to notify their customers about some events associated with order delivery using Email notifications. You can configure email settings and specify your own email address as the outgoing address for your email notifications to be personalised for your business.

To configure email notifications settings, under the role of Account Administrator go to Settings> Customer communications> SMTP E-mail. The following screen is displayed:

Specify your own parameters in the fields. To check that the email service is set properly, send test message (the Test button).

If all the parameters are set properly, you will receive the test email message. If the settings are incorrect, you will see the alert: "SMTP-server settings verification failed. Check your smtp-server settings and try again." In this case you should correct the settings and repeat the test. You will not be able to save your settings until they are tested.

Now your customers will receive personalised email notifications to make it clear to the recipient who is sending the email.

UNSUPPORTED SMTP Microsoft basic authentication in exchange online is no longer supported by Microsoft by March 2023