Order Item Dimensions
Add item dimensions information to orders via;
Planning tool (beta) order item form
CSV with format [Name]|barcode|externalID|price per unit|planned quantity|description|height|width|length|weight|volume See CSV import file requirements
APIv6 with additional order item fields for; height, width, length, weight, volume
The dimensions will then be visible in the driver app item information. If drivers add items in the app then dimension fields will be available as well.
Planning Tool (beta) Updates
Fixed issues with operation duration on orders not updating according to capacity units
Fixed issues with gannt view timeline moving when adding order manually
Added tooltip to gantt driving bar for driving distance and mileage
Updated 'recalculate button to orange when the schedule changes
Updated error bin text colour to red when there are >0 orders
Android 5.5.+
Go fully paperless with additional vehicle checks. See Configuring additional vehicle checks and Completing additional vehicle checks in app to learn more
Overnight runs 'start of day vehicle checks' support. We have updated the logic of start of day vehicle checks to pop up in the driver app 16 hours after the previous one was completed rather than at midnight/new day. This is to support any runs that go overnight so different days. Contact Support if you wish to decrease/increase the 16 hours default.
Fixed duplicated address in mobile app for grouped orders
Fixed only one order items showing in scanning for grouped orders
Redesigned website tracking widget
In 5.12 we released the updated design of the tracking widget. Documentation for this is now available. Open New Tracking Widget Docs
Soon we will be also releasing a widget designer to customise the design to your branding. Contact [email protected] to enable the new design on your account.
Learn more about our new Service - Health Checks
Contact Paul Creaney to book in a visit. Watch video here
Learn about 'No routes allowed' violation
In MaxOptra, we integrate with market leading location services to ensure we have the most update to data when calculating the best route for your fleet.
You may see violations for 'No allowed routes' on orders, for example where there are; closed roads, environmental zones, low bridges etc. There a few reasons why this may be happening:
First, a vehicle is configured with type that is not allowed in that area e.g. ULEZ. See Vehicle Types
Another reason is if the order is located on a road that has a closure notice submitted to the council or the vehicle only option is through a closed road then, our location services will consider this a critical notice and MaxOptra will display this violation.
Alternatively, the co-ordinates of the order may be invalid/unreachable e.g. It is overseas and a ferry is required
If you want to override the issue and force the order onto a route then you may use drag / drop to allocate the the order.
