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Log in

Written by Arthur Ashdown

1. Open your MaxOptra account on Google Chrome or Firefox to access MaxOptra and login with the details provided for you

Note Internet Explorer and Microsoft Edge are NOT SUPPORTED For more details, see Browser Installation and Update Guide.

📌Note: When you log into MaxOptra for the first time, your password must be at least 8 symbols long. In case you forgot your password, click the Forgot your password button. A reset password link will be sent by email. The link can be used only once, and its valid for a limited time only.

2. Once you're logged in, you'll see your username in the top right corner

Clicking your username, you can select your User role (Account Administrator or Dispatcher, Customer service ), and the account Language. As well as User settings which allows you to update your details, including changing an email address and password:

3. When signing in for the first time, you'll need to complete your company information on the "About Company" section

Click Save to save the changes.

Click the icon next to your username to open the Contact Us dialog, where you can submit your question to the Support team. You can also attach pictures and videos to provide additional context

Click the button to open the MaxOptra Help Centre, which provides direct access to MaxOptra documentation.

Your account is now fully registered in MaxOptra. To get started, you'll need to configure the general settings, such as:

  • Create a distribution centre,

  • Create vehicles,

  • Create drivers,

  • Create users,

  • Creating and importing customer locations,

  • Planning preferences

  • Execution preferences etc.

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