SMS Template | Trigger | Suggested Tags |
N days before | Sent within the specified days before an order is planned | Order reference / Order task type / Planned arrival date / Tracking widget URL |
Order details sent | Sent when order details are sent to the driver from the planning screen | Order reference / Tracking widget URL / Planned arrival date |
Driver is on move | Sent after the driver starts the order in the driver app | Tracking widget URL / ETA / Order task type |
N minutes before | Sent within the specified time before the estimated arrival at the order location | Order reference / Driver name / Tracking widget URL |
Completed | Sent immediately after the driver marks the order as completed | Order complete time / Order task type / Order reference / Tracking widget URL |
Failed | Sent immediately after the driver marks the order as failed | Order task type / Order reference / Order complete time / DC's phone number / Order fail reason |
Note If the resulting message exceeds 160 characters, it will be split into multiple parts. You will be billed for each part
Examples
N days before
Order details sent
Driver is on move
N minutes before
Completed
Failed
