New in Android/iOS version 5.8.x: Drivers Can Update Customer Location Pins in MaxOptra Driver App
We’re excited to launch a new feature designed to give your drivers more control on the road and make your planning team’s life easier. Drivers can now update delivery location pins and leave site notes directly from their mobile app when enabled on your account.
What does this feature do?
When a driver hits “Arrived,” the app prompts them to check if the location is correct (if not already verified).
Previously verified locations now have a new edit button for changes.
Drivers can move the customer’s location pin to their exact GPS position.
Driver can add or update extra notes about the customer location.
GPS updates and driver notes operate independently, and either feature can be configured as read-only by our support team when needed
How to onboard your drivers:
Contact support: Raise a ticket MaxOptra support portal, support.maxoptra.com to enable this feature for your drivers.
Choose your settings: There are two options the support team can turn on for you:
Allow drivers to update customer locations
Allow drivers to update location descriptions/notes
See how it works in practice - watch this short clip from our recent webinar.