How to set up the attachment upload mode in MaxOptra
Two modes of attachments upload are possible:
1.Mobile data and Wi-Fi (immediate upload)
In this case, the attachment is uploaded immediately in the background after it was created.
2. Using Wi-Fi only
In this case, only the attachment's icon(s) or/and comment are sent to MaxOptraserver. A file itself will be uploaded only by the request - when the dispatcher clicks the icon in Maxoptra web application.
Using mobile Data and WiFi (immediate upload) setting is enabled as default.
To set the attachments upload mode, under the Account Administrator role go to the Settings> Execution> Execution preferences and select the required mode of attachment sending:
How to download order attachments on the Track-&-Trace screen
To download an attachment, go to the Track&Trace screen, select an order you need, click its ID or the
icon:
The Attachments tab is displayed, where you can download the attached files:
Click the Download all button to download all files at once or select one file to download it.
Note All attachments to the orders will be stored in MaxOptra for three months.